Privacy Notice for REM Drilling Services

This document governs the privacy notice of our website, REM Drilling Services. Our privacy notice informs you about the personal data (PD) and non-personal data (NPD) we may collect from you, our methods of collection, protection, sharing, access, modification, and your rights regarding your PD. Any capitalized terms not defined herein will adhere to the meanings assigned elsewhere on our website.

In line with the EU's General Data Protection Regulation (GDPR) effective from May 2018, we understand you may have concerns about how we use and disclose your personal information. Your privacy is of utmost importance to us, and we handle your data with the highest degree of care and respect.

What is "personal data"?

Under GDPR, personal data encompasses any information relating to an identifiable person, extending to a wide array of data types beyond basic contact information.

What information do we collect?

We collect information that personally identifies you, such as your name, phone number, and email address, primarily through our contact form. This collection occurs at the outset of our engagement and for the duration of any project or service you engage with.

How will your information be used?

Your name and email address are required for submissions via our 'contact form', and your contact details are essential for any direct communication, service scheduling, or inquiries you initiate with us.

Do we share your information?

We do not sell or provide your information to third parties for unrelated purposes. We do, however, utilise third-party services subject to their own privacy policies for operational functions such as scheduling and communication.

This website is built and maintained on the Squarespace platform. Squarespace uses cookies to store and process user data. Squarespace uses this information to evaluate the use of the website and to compile reports ("Statistics") about the website activity and performance. By using this website, you agree to the processing of the data collected about you by Squarespace Inc. This is described in detail in the Squarespace Privacy Policy.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of this website.

Google Cookies

This site is protected by reCAPTCHA and the Google Privacy Policy and Google Terms of Service apply.

Additional security safeguards:

Our website is protected with SSL technology to ensure the security of your data during transmission. While we strive to protect your personal information, please be aware that no method of electronic transmission is entirely secure.

This privacy notice is effective as of March 20th 2024. For any concerns or inquiries regarding your personal data, please feel free to contact us directly through our website.

Privacy Policy for REM Drilling Services

Introduction:

This Privacy Policy outlines how REM Drilling Services (‘we’, ‘us’, or ‘our’) collects, uses, shares, and protects personal information gathered through our website, hosted on Squarespace. Our use of Squarespace Analytics helps us understand how visitors engage with our site, enhancing user experience.

Information Collection & Use:

We collect personal information such as names, email addresses, and phone numbers through our contact form. This information is sourced directly from you and is essential for us to respond to inquiries, schedule services, and provide tailored advice. Without this information, our ability to offer personalized services may be limited. The legal basis for processing this information is to fulfill our contractual obligations and to pursue our legitimate business interests.

Sharing your Information:

We do not sell your personal information. We share your information with third-party service providers for operational purposes, such as Squarespace for website hosting and analytics.

Protection of your Information:

We implement robust security measures to protect your personal information, including encryption and secure server hosting. Despite these efforts, please note that no electronic transmission over the internet can be guaranteed to be 100% secure.

Sale of Information:

We do not sell your personal information to third parties.

Cookies:

Our website uses cookies to enhance functionality and user experience. You can control cookie settings through your browser preferences.

Children's Privacy:

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Analytics:

We use Squarespace Analytics to gather data on website usage, helping us improve our site and services.

Information Retention:

We retain your personal information for a period of 3 years, or as long as necessary to fulfill the purposes for which it was collected.

Direct Marketing:

We may use your personal information to send you updates and promotional materials related to our services, where permitted by law. You may, at any time, request that we cease to use your information for direct marketing purposes by contacting us through our website.

Your Rights:

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.

  2. The right to say no to the sale of your personal information.

  3. The right to request that we delete all or some of the personal information that we have collected on you.

  4. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).

  5. The right to request that we amend any of the information that we have collected about you.

  6. The right to withdraw your consent to the processing of your data.

  7. The right to request that we restrict the processing of your data.

  8. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

  9. The right to stop receiving unwanted direct marketing.

Exercising Your Rights:

You may exercise the rights specified above by submitting a consumer request to:

Anton Yakovenko
24 Sunrise, The Park
Findhorn
Forres
IV36 3TZ
UK

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name

  • Phone number

  • Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability:

The following person is accountable and responsible for our privacy practices and procedures:

Anton Yakovenko
24 Sunrise, The Park
Findhorn
Forres
IV36 3TZ
UK

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above.

Data Processing Location:

Your personal information is processed in the UK.

Third-Party Websites:

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

Do Not Track:

We do not alter our data collection practices in response to "Do Not Track" signals in web browsers.

Transferring Data:

Your information may be transferred outside of the European Economic Area, subject to appropriate safeguards.

Changes to Privacy Policy:

We may update this policy from time to time. Changes will be posted on our website.

Questions:

If you have any questions about this Privacy Policy, please contact us through our website.

This Privacy Policy is effective as of March 20th 2024.